Akai Professional

Our support team will be working with limited hours from December 24th to January 2nd. While we’re here to help, response times may be a little longer than usual.

Introducing our new self-serve Chatbot - Currently in public BETA.

Designed with the latest AI frameworks, our new unmanned, self-service assistant aims to provide you with instant support and advice anytime you need it.

We are currently testing this new support feature. Please be patient while we help the bot to learn and improve. If the bot cannot help, it will link you to where you can create a support ticket with one of our dedicated support agents.

To begin, simply click on the chat widget (when available) in the corner below.

Please note that this service will be running intermittently during weekdays, and may not always be available.