How can we help you today?

Chat with us!

We offer live technical support chat right here on our knowledge base. Click the chat bubble in the bottom-right corner of this page to get started.

Chat Hours

Monday through Friday:

  • 5:00am EST - 2:00pm EST
  • 2:30pm EST - 6:00pm EST
For other support resources, please be sure to browse our support articles below, or submit a support ticket.

Knowledge base

Akai Pro | Compatibility and Updates

Akai Pro | Compatibility 6
See all 6 articles
Akai Pro | Updates and Release Notes 4

Akai Pro | MPK mini Series

MPK Mini Series | MPK Mini Plus 11
See all 11 articles
MPK mini Series | Setup and Tutorials 6
See all 6 articles
MPK mini Series | Frequently Asked Questions 2
MPK mini Series | Troubleshooting 1

Akai Pro | MPC Key 61

MPC Key 61 | Getting Started 2
MPC Key 61 | Frequently Asked Questions 3
MPC Key 61 | Troubleshooting 1

Akai Pro | MPC Series

MPC Series | Getting Started 5
MPC Series | Frequently Asked Questions 10
See all 10 articles
MPC Series | Training 18
See all 18 articles
MPC Series | Maintenance and Care 5
MPC Series | Troubleshooting 5

Akai Pro | Keyboards and Controllers

Akai Pro Keyboards and Controllers | Getting Started 8
See all 8 articles
Akai Pro Keyboards and Controllers | Frequently Asked Questions 12
See all 12 articles
Akai Pro | MPD218 3
Akai Pro | Fire 4

Akai Pro | Software

Akai Pro Software | Activation Troubleshooting 10
See all 10 articles
Akai Pro Software | Training 7
See all 7 articles

Software Orders

Returns and Transfers 1

iLok Software Authorization

Software Activation with iLok 5
Software Activation with iLok | Troubleshooting 4

General | Getting Started

General | Technical Support 1
General | Registration and Downloads 3
General | USB-MIDI Troubleshooting 5
General | Bluetooth Troubleshooting 0
General | Audio Device Troubleshooting 2
inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

inMusic Brands Europe LTD

Unit 3, Nexus Park, Lysons Avenue
Ash Vale
Hampshire GU12 5QE
United Kingdom

inMusic GmbH

Hans Günther Sohl Str. 4a
47807 Krefeld
Germany

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan

inMusic Japan Corporation

6F, 3-19-23, Minami-Azabu
Minato-ku, Tokyo
106-0047, Japan