Akai Professional

MPC 5

• Troubleshooting
• Setup/Registration
• FAQs
• Tips and Tricks
• Updates

Force 4

• Akai Pro Force | How to Delete And Backup User Projects
• Akai Pro Force | Firmware Update Walkthrough
• Force | My External MIDI Controller's Buttons Function As Momentary Switches Instead Of Toggle Switches
• Akai Pro Force | 3.5 Beta Update - Reporting a Bug

MIDI Controllers 5

• Troubleshooting
• Setup/Registration
• FAQs
• Tips and Tricks
• Updates

EWI 5

• Akai Pro EWI Solo | Where is the serial number located?
• Akai Pro EWI Solo | Can I use my own custom finger mapping?
• Akai Pro EWI 5000 | Troubleshooting Error Code 88
• EWI Solo | How To Perform A Factory Reset
• Akai Pro EWI 5000 | Calibrating the EWI 5000

Software 48

• MPC Desktop | Why Do My Plugin Settings Revert When I Reopen My Project?
• MPC Desktop | How To Send Projects To Friends
• MPC Desktop | Why Doesn't My Controllers Preset Mapping Include Pad Bank And Pad Panel Configurations?
• MPC Desktop | How To Automate On/Off For Any Plugin
• MPC Desktop | Why Are Samples Missing From My MPC Project?

View all 48

Compatibility 8

• Akai Pro | macOS 11 Big Sur Compatibility
• Akai Pro | Windows 11 Compatibility
• Akai Pro | macOS 12 Monterey Compatibility
• Akai Pro | macOS Mojave 10.14 and iOS 12 Support
• Akai Pro | macOS 10.15 Catalina and iOS 13 Support

View all 8

Software Activation with iLok 5

• Activating and Deactivating AIR and Sonivox Plugins
• iLok Universe | Activating a Second computer with the iLok License Manager
• iLok Universe | Deactivating & Transferring Licenses with the iLok License Manager
• iLok Universe | Managing your Activations with the iLok License Manager
• iLok Universe | Redemption/Activation Issues and How to resolve them

Software Activation with iLok | Troubleshooting 4

• I authorized my license with the software's authorizer and now I can't activate on a different computer. What do I do?
• When I attempt to redeem my activation code, I get an error stating the code redemption limit has been reached. What do I do?
• Error: Code redemption limit has been reached
• When I try to open iLok I get an error stating "Software Component Unavailable." What do I do?

Tips and Tricks 19

• Tips & Tricks | How to Export your System Information File
• Tips & Tricks | Reformatting Storage Devices
• Understanding Hot Cues
• Understanding Roll Mode
• Understanding the difference between Phono and Line-Level signals

View all 19

Registration and Downloads 3

• How do I register my product?
• How to Request a License Deactivation for Transfer or Sale to a New User
• inMusic Software Center | Why Isn't ALL My Software Available From the inMusic Software Center?

USB-MIDI Troubleshooting 8

• Troubleshooting USB MIDI devices on Mac
• How To Find Your Computer Specs
• How to Troubleshoot Your Class-Compliant MIDI Keyboard or Controller Connection
• Using a MIDI Monitor to Test a MIDI Device
• Unlocking the High Performance Plan on a Windows Computer

View all 8

Audio Device Troubleshooting 5

• Gain Staging 101
• Troubleshooting DPC Latency
• How to Disable Exclusive Mode for my Audio Device?
• Troubleshooting audio issues in Serato
• Audio output from my controller sounds doubled, or has an echo effect. What do I do?

Contacting Support 2

• Accessing the Support Ticket Portal
• I need help with my product. What can I do?

Software Troubleshooting 1

• inMusic Software Center | Not Launching on Windows 10 / 11