The MPC Studio MKII is the newest and most streamlined MPC to date! This guide will help walk you through common issues that you may encounter when first using the unit and how to properly troubleshoot them!



Difficulty Registering the MPC Studio MKII

When registering your MPC Studio MKII, be sure to include the full 15-digit serial number, including any letters that may appear. Input your date and location of purchase and you should be all set! If you experience repeated error messages, be sure to note down exactly which error message you're receiving and reach out to our support team!


MPC Studio MKII not recognized by my computer

The most important thing to confirm when trying to troubleshoot connectivity issues with your computer is the driver and firmware versions currently installed on your system. The firmware version of your device must match the driver and software versions currently installed on your computer. You can find your MPC Firmware and Drivers bundled into your MPC 2.10.1 installer located in your Akai Pro account!

If you have confirmed that your MPC software and firmware versions are the same and that your drivers are installed correctly, there are still troubleshooting steps that can be performed! At its core, the MPC Studio MKII is a MIDI controller. We have several troubleshooting guides for MIDI controllers, which are linked below!


Difficulty Updating MPC Studio MKII Firmware

The MPC Studio MKII Firmware Updater is a standalone program that exists within the MPC Studio MKII. Before running this firmware installer, ensure that your device drivers are up to date. From there, download the MPC Studio MKII firmware and select install from the window below.

Once installed, launch the firmware updater program and connect your MPC Studio MKII to your computer. Please note that only firmware updaters downloaded through the MPC Studio MKII software installer should be used to update your device. These instructions should be followed with each MPC Studio MKII firmware version that is released.


MPC 2.0 Software Requires Activation Code 

You can get this serial number in your account by selecting Get Serial to the right of your MPC Studio 2 Software Installer in your Akai Pro account. The MPC 2.0 software uses the iLok License Management system to authorize the software. Prior to launching your MPC 2.0 software for the first time, be sure to install the latest version of the iLok License Manager, found here.

Once installed, you can open the iLok License Manager and either create or log in to your existing iLok Account. Select the icon in the image below, and enter the 30-Digit Activation Code from your account. Follow the steps that appear in the prompt to redeem this license to your account.

Once redeemed, right click your license and select Activate. This will allow you to activate your license to your computer. The next time you launch the MPC Software, it will automatically open! For a more detailed, step by step walk-through, check out the link here!


Difficulty Using Free MPC Expansion Voucher

The MPC Studio MKII comes with a voucher for three free MPC Beats Expansions! It should be noted that these MPC Beats Expansions are different than traditional MPC Expansions, and are listed separately on the website. Additionally, it should be noted that the voucher will work for three individual MPC Beats Expansions, but these redemptions must be handled individually. Attempting to redeem the voucher with three MPC Beats Expansions in a cart will fail to process. Make sure to check out for each expansion one at a time!

If you wish to learn more about your MPC Studio MKII, check out our MPC Studio Academy playlist on YouTube!